Privacy policy

Privacy Policy

Effective date: 25/05/2026

Thank you for visiting our website. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us or interact with our website.


1. Information We Collect

When you visit or make a purchase, we may collect the following information:

  • Full name
  • Email address
  • Phone number (if provided)
  • Shipping and billing address
  • Payment information (processed securely through third-party providers)
  • Order history
  • Device, browser, and website usage data (for analytics)


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and shopping experience
  • Send updates or marketing messages (only if you opt in)


3. Payment Security

All payments are processed through secure third-party payment providers. We do not store your full card or banking details on our servers.


4. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Payment processors
  • Shipping and delivery companies
  • Website hosting and analytics providers

We never sell your personal data.


5. Data Protection

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute security.


6. Cookies

Our website may use cookies to:

  • Improve site functionality
  • Remember your preferences
  • Analyze website traffic and performance

You can disable cookies in your browser settings at any time.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us using the details below.


8. Marketing Communication

If you subscribe to our emails or updates, you may receive news about new arrivals, collections, or promotions. You can unsubscribe at any time using the link in our emails.


9. Data Retention

We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, or support business operations.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

 

11. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info.ruhu@gmail.com